COVID-19 Information



At Borchelli Skincare, our clients and community are at the core of what we do each day. Our hearts go out to all of those impacted by COVID-19. During this time, all of us are being advised to make changes in our daily lives, but one thing that won’t change is our commitment to inform and serve you. The safety of our customers, employees and their loved ones is our top priority. 


Because research and testing have always been central to who we are, Borchelli Skincare is donating $9K to the COVID-19 Solidarity Response Fund for the World Health Organization. The COVID-19 Response Fund works to track and understand the spread of the virus, ensure patients get the care they need, give frontline workers essential supplies and information, and accelerates efforts to develop vaccines, tests, and treatments.

WE’RE HERE FOR YOU will remain open for business online.  We’re taking proactive steps to avoid disruptions to product availability on, however, we anticipate temporary shipping delays. As a result, some orders may arrive later than usual. Please refer to your order status for the latest information.

We’re also helping by doing what we do best—sharing skincare knowledge. Please contact our Amazing Client Services Team at via email or via our toll-free 1-833-931-0100 live customer service team. Our team is always here to provide personalized skin care advice.


Our teams around the globe are closely monitoring this rapidly evolving situation and will continue to act with an abundance of caution. We are following international recommendations from the CDC, WHO, and local government regulations. Globally, we have recommended that all employees who are able to do so work from home and have suspended business travel and events. We have implemented flexible paid time off policies to ensure that our employees are able to put their health & safety first.   We are closely monitoring the conditions where our products are manufactured. Our warehouses follow CDC recommendations along with our normal safety protocols and work in a clean environment to ensure that our products are manufactured and shipped to you safely.

We will continue to monitor and respond to this rapidly changing situation and implement additional measures as needed. In the meantime, never hesitate to reach out to our Client Services team with any questions or concerns. We appreciate your patience, understanding, and support. Take care of yourself and each other—we’re in this together. 

A NOTE FROM OUR FOUNDER & CEO, Lourdes Borchelli 

During this time of uncertainty, I want to remind all of us that we’re often at our best when life is challenging. It’s in these moments that we seek to help others and remember the true meaning of life. For Borchelli Skincare, regardless of the obstacles we’ve faced along the way, these have always been our values and how we get through whatever comes our way.

The other morning, I was reminded of how important routine and skin care is to me—especially when everything else feels out of control. It’s the perfect moment to slow down, care for myself and stay grounded in the present.

I hope you experience that same moment of calmness and confidence through the simple but powerful act of caring for your skin. Rest assured that no matter what, we will always be here to give you the right information to take the best care of your complexion.

Wishing you great health and loving support from all of us here at Borchelli’s Skincare.